If I could give you 10 stars I would! I was at your Mountainview location in Scottsdale. From the time I walked through the door until I walked out, everyone I encountered was friendly, professional, and polite. The gal who did my Mammo and the one who did the ultrasound immediately put me at ease. The fact that my results were sent to me within 2 hours of leaving was unbelievable. No worrying or chewing my nails waiting for results! Thank you to everyone who saw me…see you next year! Maxine Beiriger

My daughter has autism and was getting her first MRI and IV (for the contrast). I can’t believe how kind and caring the staff was from the moment we walked in the door! They really went the extra mile to make her comfortable.

Excellent customer service. Got right in and out.

Nice facility. The techs who performed my test were professional and pleasant.

Sophia the scheduler handled scheduling my appointment very quickly and competently. Thanks for the great customer service Sophia. The mammogram tech, Bridget, got me in and out of there quickly. Polite, professional, & quick service! Thank you for the fantastic cutomer service! SAME DAY RESULTS TO BOOT!

Needed a CT and I went as a walk in. Very polite receptionist and very helpful. Was seen by serveral employees they were very present and professional

Nice facility. The staff is a little slow to acknowledge customers and didn't seem to care about the customers.

The visit was smooth Great staff

I love good customer service. In fact, I can deal with personal problems much better when I have good service. From the moment I walked through the doors I was greeted warmly, and there were a ton of people. The you lady that checked me in was excellent and I hate that I forgot her name (started with a C I believe). Maria who took my blood and brought me back was so nice and pleasant and Todd, who did the MRI was, exceptional!!

I ended up at the incorrect location for an x-ray. Rather than turn me away, Mindy at the front desk was able to get me set up with my X-ray immediately and was extremely professional. Very happy with the customer service.

Reviewed for "Local Love with Lori"! As someone who spends a lot of time in Gilbert, AZ, having an easy parking-to-door walk when a loved one isn't feeling well makes a huge difference—and SMIL on Val Vista/Mercy Rd was absolutely outstanding with my son, Triton. From the moment we walked in, the entire team treated him with patience, kindness, and compassion. Triton adores first responders and medical professionals, so getting his MRI was actually an exciting adventure for him! The staff made him feel safe...

Friendly but professional

Came here for an annual mammogram. Stuff is friendly and caring.

Very helpful staff. They did their best straightening out a confusing request from the ordering physician's office, hopefully preventing billing issues.

I have been going to SMIL for over 10 years now I have always gone to the Scottsdale location. I had to go in for my mammogram and they always need extra . This time around I had to go to the Gilbert location. From the start at the front desk all the way to the back their staff is amazing. Everyone was kind and made me feel comfortable and it went smoothly. I drive 200 miles just to come to one of their facilities. For the very first time that I have been going there the Gilbert site had the Dr act...

customer service was impeccable. Such a nice simple thing that makes going to Dr. visits much more pleasurable, Thank you

Excellent customer service and knowledgeable.

I've had my fair share of MRIs over the years, and this was by far the most pleasant experience I've had. From check-in to the scan itself, the whole process felt easy and stress-free. A huge thank you to LuLu and Michelle — they were both incredibly kind and made sure I felt comfortable and at ease the entire time. Their care and attentiveness turned what's usually a stressful appointment into a genuinely positive one. It's clear they truly care about their patients. If you're nervous about getting an MR...

Friendly staff. Quick in and out. Right on schedule.

The care I get at SMIL is always top notch. The staff has all been very kind to me. I like that I received a text messages with results quickly so I didn't have to worry.

Staff was cordial, quick check in and CT scan Took 15 minutes and I was done.

the representative was kind of courteous on the phone. thank you.

Was timely and very quick.

No long wait time for my appointment and everyone was helpful and friendly.

Efficient at getting people in and out. Very clean facility

I was nervous and staff were very friendly to ease my concerns.

They are always a pleasure to deal with, whether I am an outpatient or in the hospital.

Friendly staff, operates on time with schedule. I arrived 20 minutes before my appointment time and was checked in, taken back and had my CT before my actual appointment time. Best SMIL location i have been to, hands down

Great service from walking in the door through check in and my test.