Thank you for your interest in Scottsdale Medical Imaging.

To Apply

Click on any of our open positions listed to show more details. If you are interested in applying for any employment opportunities with us, please click on the application link within the open position.

You may also fax a current resume to 480-425-4112.

Detailed Responsibilities

  • Schedules and confirms appointments for a variety of exams using a computerized system.
  • Receives calls through phone queue and also makes outgoing calls to patients with faxed orders.
  • Monitors and fills in schedule with add-ons throughout the day.
  • Initiates protocol process by either transferring patient to Assessment Coordinator, or scheduling "Assessment" exams at time of appointment for MRI, CT, and Biopsy patients.
  • Ensures that patient demographic and insurance data is complete and accurate (e.g. Patient contact phone numbers, Insurance carrier and ID#).
  • Key in location code to generate worklist.
  • Provides patients with complete instructions including; any preps required, location, date and time of exam.
  • Submit merge request for duplicate accounts.
  • Communicates with imaging centers regarding cases and special needs of patients.
  • Seeks assistance from scheduling notes, scheduling coordinator and supervisor as needed. Communicates to Contact Center Coordinator potential problems to receive direction on how to resolve situation(s).
  • Attaches orders that have been faxed to the appropriate file.
  • Schedules Blocks and releases blocks as assigned.
  • Reviews orders to ensure all ordered exams are scheduled or are being scheduled.
  • Call patients when requested.
  • Participates in Training /Orienting/Mentoring new employees as requested by contact center coordinator.
  • Participate in meetings. Performs other related duties as assigned or requested.

Qualifications

  • Demonstrates a commitment to "World Class Customer Service" and promotes a positive work environment
  • High School Diploma or Equivalent.
  • 2-3 Years Scheduling
  • Radiology/Medical Industry, MA or Back Office experience or related Certification a plus, but not required.
Apply for this position

Detailed Responsibilities

  • Greets and directs patients and visitors.
  • Verifies patient's appointments and time upon registration.
  • Verifies patient's record is up to date and accurate. Makes appropriate changes in computer system and on patient's records.
  • Works closely with billing and scheduling departments for patient insurance verification.
  • Collect co-pays, deductibles and inquire on previous balances.
  • Assists with other medical office needs, including scheduling, telephone inquiries and taking payments.
  • Operates a personal computer and appropriate software packages or its equivalent.
  • Assist in requests for medical records.
  • Meet productivity, quality/accuracy and collections benchmarks.
  • Flexible to work at multiple locations and different shifts.
  • Performs other related duties as assigned or requested.

Qualifications

  • Demonstrates a commitment to "World Class Customer Service" and promotes a positive work environment
  • High School Diploma or Equivalent.
  • Strong customer service and interpersonal skills
  • 1+ year of experience working in healthcare (i.e. patient admitting,/registration, patient accounting, medical records, physician's office)
  • or completion of a medical billing or medical assistant trade school certificate
  • or 2+ years' experience working in customer service within a non-healthcare industry
  • Basic computer Skills
Apply for this position

Detailed Responsibilities

  • Explain procedure to patient, to reduce anxieties and obtain patient cooperation.
  • Verify in PACS and complete work in RIS and is able to answer patient, technologist and radiologist questions.
  • Must be able to go beyond duties in order to do what is best for the patients and department.
  • Selects equipment for use in ultrasound setup according to specifications of examination to achieve optimal results.
  • Selects transducer and adjusts equipment controls according to organ to be examined, depth of field, and other specifications of test.
  • Follows protocols requested by Radiologist.
  • Performs Ultrasound exams and related duties with a high degree of quality and speed.
  • Assures for provision of safe and effective services.
  • Demonstrates Proficiency in Equipment Operation.
  • Evaluates images for technical quality.
  • Effectively demonstrates the anatomic area of interest and assures proper identification is recorded.
  • Prepare and assist with Interventional procedures to include handling of specimens and completing lab forms.
  • Reports equipment malfunction to the department Manager and/or service technicians in order to expedite repairs.
  • Cleans work area. Cleans patient exam area. Maintains appropriate supplies on a daily basis.
  • Must be flexible to work at multiple locations, Must be flexible to work varied shifts.
  • Performs other duties as assigned or requested.

Qualifications

  • Demonstrates a commitment to "World Class Customer Service" and promotes a positive work environment
  • Associates Degree or equivalent from two year college or technical school.
  • Strong customer service and interpersonal skills
  • ARDMS with specialty certification in Abdominal and Ob/Gyn as a minimum. If minimum certifications not met, additional certification must be obtained within 12 months. If a recent graduate, must be ARDMS eligible for Abdominal and Ob/Gyn exams at time of hire.
  • This position also requires Vasular certification.
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Detailed Responsibilities

  • Explain procedure to patient, to reduce anxieties and obtain patient cooperation. Requests removal of metal objects which are hazardous to patient and equipment when magnet is activated. Position and immobilize patient in exam scanners and observe during scan for patient safety.
  • Monitor video display of area being scanned and adjust technique to improve quality. Review and evaluate images for technical quality for diagnostic purposes.
  • Use radiation safety measures and protection devices to comply with government regulations and to ensure safety of patients and staff.
  • Able to answer patient, technologist and radiologist questions.
  • Must be able to go beyond duties in order to do what is best for the patients and department.
  • Screens all personnel prior to entering magnetic resonance imaging room to comply with all safety measures.
  • verify in PACS and complete work in RIS
  • Understands and demonstrates correct usage of necessary equipment to perform procedures.
  • Follows protocols requested by Radiologist.
  • Demonstrates appropriate use of communication tool that allows patient and technologist to communicate during examination.
  • Enters data such as patient history, anatomical area to be scanned, orientation specified, and position of entry into aperture into computer.
  • Completes forms and maintains records, logs, and reports of work performed.
  • Performs routine maintenance, diagnoses malfunctions, and is responsible in arranging for repairs as needed.
  • Must be flexible to work at multiple locations, Must be flexible to work varied shifts
  • All other duties as assigned.

Qualifications

  • Demonstrates a commitment to "World Class Customer Service" and promotes a positive work environment
  • Associate's degree (A.A.) or equivalent from a two year college or technical school
  • MRTBE
  • ARRT board certification in CT and MR must be obtained. If not certified in specialty must be obtained within 24 months.
  • CPR
  • I.V. Skills
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Detailed Responsibilities

  • Uses real time work list to prioritize workload in obtaining patient authorization prior to the scheduled exam date and time.
  • Responsible for verification of patient insurance eligibility.
  • Determine individual insurance plan radiology benefits for scheduled exams.
  • Obtain clinical history from referring physician in order to obtain authorization on a scheduled exam.
  • Adheres to Documentation Guidelines pertaining to status of patient benefits and/or authorization.
  • All eligibility, authorization, and determination of benefits information obtained are to be documented appropriately in the patient's medical record in Fuji RIS.
  • Upon completion of the eligibility and authorization process, complete the Authorization Task/tasks.
  • Communicate with patients and/or referring physicians on non-covered benefits or exam coverage issues.
  • Adheres to all HIPAA Guidelines.
  • Provide assistance to Imaging Center Staff, Scheduling Staff, and Assessment Coordinator Departments regarding Authorization and Eligibility.
  • Stay informed; communicate any updates and/or changes in Payor authorization requirements.
  • Inform Contact Center Coordinators and Department Management of potential problem cases to receive direction on how to resolve situations.
  • Responsible for addressing prior exams on worklist.
  • Participate in Team and Payor meetings.
  • Attends scheduled up-training courses as needed on new and revised SMIL Authorization processes and changes in workflow.
  • Answers incoming calls in Authorization queue.
  • Performs other related duties as assigned or requested.

Qualifications

  • Demonstrates a commitment to "World Class Customer Service" and promotes a positive work environment
  • High School Diploma or Equivalent.
  • 2-3 Years experience in Insurance Eligibility and Authorization Process preferred
  • Radiology/Medical Industry, MA or Back Office experience or related Certification a plus, but not required.
Apply for this position

Careers

The past 34 years have seen Scottsdale Medical Imaging (SMIL) evolve as a premier imaging group in the southwestern United States. SMIL provides advanced diagnostic imaging, interventional radiology and research in 14 outpatient centers and 3 major hospitals across the Greater Phoenix Metro area.

In 2016 SMIL won the Southwest Alliance for Excellence Award for customer and employee satisfaction, sound management, innovation and results. "At SMIL employee engagement is folded into everything we do to deliver best-in-class patient care," Jessica Montgomery, Chief Operations Officer.

SMIL was again recognized with the prestigious Advisory Board Company's 2017 Workplace of the Year Award honoring SMIL's commitment to maintaining a best-in-class work environment.

"We are committed to communication, deep listening and engaging our teams. We believe healthcare companies such as ours become and stay successful when employee engagement is essential to quality, productivity and continual innovation."

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Easy to schedule online Timely appointments Thoroughly explained procedure Professional staff
, Dec 4, 2017
Friendly and efficient! Very pleasant experience.
, Jan 9, 2018
Pleasant and Professional staff On time appointment
, Mar 25, 2018
Every staff member was extremely caring and helpful in the most genuine way. Great experience!
, Apr 4, 2018
I can't believe I actually went in to see the doctor at the time I was scheduled! The staff was great and the office was clean and very professional.
, Dec 5, 2017